Incident Evidence & Claims

When claims come, come back with evidence

Event-flagged video plus the GPS record behind it — retrieved in minutes, exported in one click, and strong enough to exonerate your not-at-fault drivers.

  • Minute-level retrieval
  • Video + GPS package
  • Not-at-fault defence
  • Audit-grade records
Driver behind the wheel on a working route

100%

incidents with context

Clip pulled by trigger
Event-linked
Clip pulled by trigger
Clips with GPS context
100%
Clips with GPS context
Evidence export
1-click
Evidence export
Cut from claim cycles
days
Cut from claim cycles

Cameras & Video

How incident evidence & claims works day to day

Real workflows from the portal and the field — not feature checklists.

Incident Evidence & Claims — The clip, on demand

The clip, on demand

Flagged footage retrieves in about a minute.

Incident clips surface from the timeline already tagged with vehicle, driver, and severity — no depot visits, no SD cards, no hunting.

Incident Evidence & Claims — Position attached

Position attached

Every clip carries speed and GPS trace.

Footage pairs with the vehicle's speed, heading, and route at the moment of the event — the full picture insurers and courts ask for.

Incident Evidence & Claims — A file that closes claims

A file that closes claims

Evidence packages export in one click.

Clip, trace, trip, and event log combine into an export any claims handler can open — turning weeks of back-and-forth into a same-day answer.

Built for your industry

  • Insurance-sensitive fleets
  • Logistics & distribution
  • Passenger transport
  • Rental & leasing
  • Public sector fleets

How it works

Live in days, not quarters

1

Event flags the moment

Telematics triggers preserve the clip automatically.

2

Review with the trace

Video opens beside speed, position, and route history.

3

Export the package

One click produces the file the insurer needs.

What you get

Incident Evidence & Claims on the Pulse platform

Every capability below ships in the same portal, the same mobile app, and the same live data pipeline as the rest of your operation.

Exonerate good drivers

Footage plus trace ends he-said-she-said disputes.

Settle faster

Same-day evidence beats weeks of claim correspondence.

Nothing overwritten

Flagged events are preserved before loops recycle.

Chain of custody

Role-controlled access logs who viewed what, when.

FAQ

Incident Evidence & Claims, answered

Short answers now — detailed ones on a call whenever you're ready.

Discuss your deployment

Ready to deploy at your scale?

Sovereign-data-friendly. Enterprise multi-org architecture. Built to integrate with the devices, SIM providers, and back-office systems you already run.

Real-time GPS · sub-1s latency12+ fleet analytics modulesMulti-org · white-label readyOn-premise deployment option